Questions WorthAsking Upfront

I stay reachable after delivery, and most fixes take minutes, not days. If a project needs guaranteed uptime response (a production system, not a marketing site), we agree on that upfront as part of scoping, and it's priced accordingly. For most website and automation work, a same-week response is the norm.

Every project is priced after we've talked through the scope, not before. I don't sell fixed packages or bill by the hour against a vague estimate. Once we agree on what "done" looks like, I give you a project price. Any third-party costs (APIs, data providers, hosting) are passed through at cost, no markup.

For anything sensitive (client records, financial data, compliance screening), the processing happens on your machine or your own infrastructure, not a third-party server I control. AI models are used as a tool inside that pipeline, not as a place your data gets stored. I'll walk through the exact data path for your specific case before we start, not after.

A focused website build usually runs one to three weeks. An automation tool depends entirely on how well-defined the current manual process is. Well-defined processes move fast. Processes nobody has actually mapped out take longer, because that mapping has to happen first.

No. Past work includes a Liechtenstein trustee firm, a cross-border law practice, and a compliance team at a legal and trust practice, none of them software companies. What matters is whether there's a real repetitive process or an outdated site to fix, not the industry.

Usually not. Most sites need targeted fixes: speed, structure, or a design that's aged out, not a teardown. I'll audit what's actually holding your site back first and tell you honestly whether a rebuild is worth it before recommending one.

It's yours. No retainer requirement, no recurring fee to keep it working. If you want ongoing changes or support, we agree on that separately, but nothing is held hostage behind a subscription.